I replaced the filters on my air purifier with heat but it's still showing I need to replace them. I have unplugged and plugged back in to no avail.
Solved
Filter replaced - Still showing as required
Best answer by Stuart
Hi
Thanks for posting a question to the wider community.
I have just the article to help solve this. The Resetting the machine's filter(s) article in our Knowledge base has detailed instructions on resetting the filter(s), as well as where to find further In-App instructions, if you need further help.
Should you have any follow up questions, feel free to @me in a reply.
Thanks,
Stuart
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+13Hi
Thanks for posting a question to the wider community.
I have just the article to help solve this. The Resetting the machine's filter(s) article in our Knowledge base has detailed instructions on resetting the filter(s), as well as where to find further In-App instructions, if you need further help.
Should you have any follow up questions, feel free to @me in a reply.
Thanks,
Stuart
Great article.
I ordered a set of filters on the app. These arrived today, easy to install and reset.
I also had to reset the onboard screen.
All solved!
Kirby
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