V12 Detect Slim Absolute not working | Dyson Community
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V12 Detect Slim Absolute not working

  • February 4, 2025
  • 1 reply
  • 93 views

My Dyson V12 Detect Slim Absolute is continuously saying there is an airways blockage. I have checked the airways and they are clear, the filters are clean so there is no problem there. The machine worked perfectly for a year now it is not usable. Is this a faulty machine?

 

Best answer by aastha.27

Hi ​@gusmabelson 

Welcome to the Dyson Community! 

This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum. 

To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your V12 Detect Slim Absolute available with you. If a replacement or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

You’re welcome to reach out to us at the Dyson community if you need further advice or support at any point!

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1 reply

Aastha
Community Moderator
  • Dyson Community Moderator
  • 97 replies
  • Answer
  • February 4, 2025

Hi ​@gusmabelson 

Welcome to the Dyson Community! 

This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum. 

To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your V12 Detect Slim Absolute available with you. If a replacement or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

You’re welcome to reach out to us at the Dyson community if you need further advice or support at any point!


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