Hi All,
How can I replace gen5 detect charger in UK ? ,customer service don’t seem to know when it will be available and don’t know how long.
Many Thanks,
Perch
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Gen5 detect (UK Version) charger - Where to purchase?
Best answer by samwise
I have it on good authority that Dyson hold the sale of their spare parts on the website for newly released items. If there’s a fault or an issue that stops a new machine from working, they exchange or send a part only via the telephone. This way they are able to track and support on trends.
I’d suggest calling Dyson directly, having them either replace the part or send you a new machine.
If Dyson don’t have stock, I’d visit another retailer. They have a list of recommended retailer. You’d have to pay for a replacement.
I’d ask Dyson to place one on back order, that way you’ll get it once stock is available.
I have it on good authority that Dyson hold the sale of their spare parts on the website for newly released items. If there’s a fault or an issue that stops a new machine from working, they exchange or send a part only via the telephone. This way they are able to track and support on trends.
I’d suggest calling Dyson directly, having them either replace the part or send you a new machine.
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