I purchased a Dyson V10 extra vacuum cleaner from the Dyson website in Turkey. Unfortunately, within just four months of use, I encountered a recurring issue with the trigger mechanism. I promptly sent the product in for service, and it was replaced with a new trigger unit. However, my frustration grew when the new unit also developed a trigger problem within a month. Once again, I had to send my vacuum cleaner in for repairs.After 14 days in service, they told me that they replaced the same trigger unit again. Why should I continue to endure repairs and part replacements on a relatively new product? I urgently request a resolution to this ongoing problem. I no longer wish to use the V10 vacuum cleaner and I've read about this trigger problem in many comments written by users, so it is a cronical problem. I kindly request either a replacement with the different model, which does not have a trigger. I hope we can resolve this matter.
Can you please assist me?
Thank you
Solved
V10 extra unsolved Trigger problem
Best answer by Anonymous
Hi
We’re sorry to hear that you are not having a 5 star experience with your Dyson V10.
So we can resolve this for you as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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