new gen 5 floor dok badly made | Dyson Community
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new gen 5 floor dok badly made


The new floor dok for gen5 no longer has weighted bottom and the pole now comes in two pieces which means the gen5 bends the floor dok making it unsafe.

Best answer by Jack

Hi @Hoover72272,

Welcome to the Dyson Community, and thanks for taking the time to share your feedback.

This design of Floor Dok™ is both lighter in weight, and more compact when packaged. This saves unnecessary raw materials used in production, and fuel during transport. 

Like all Dyson machines and accessories, it’s been very rigorously tested for robustness and durability, and meets all requirement around safety.

We wouldn’t expect you to have any issues with breakage as long as the Floor Dok™ is used as intended.

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4 replies

  • Author
  • Novice Member
  • 3 replies
  • July 26, 2024

 


  • Author
  • Novice Member
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  • July 26, 2024

 


Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • Answer
  • August 1, 2024

Hi @Hoover72272,

Welcome to the Dyson Community, and thanks for taking the time to share your feedback.

This design of Floor Dok™ is both lighter in weight, and more compact when packaged. This saves unnecessary raw materials used in production, and fuel during transport. 

Like all Dyson machines and accessories, it’s been very rigorously tested for robustness and durability, and meets all requirement around safety.

We wouldn’t expect you to have any issues with breakage as long as the Floor Dok™ is used as intended.


  • Author
  • Novice Member
  • 3 replies
  • August 1, 2024

New Dyson customer service is denial denial denial


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