V15 particle count - How do I reset it? | Dyson Community
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Recently bought  a V15 detect Absolute gold,  I want to reset the particle count, some say it is re-set when battery is off or after charging, however that does not work with mine. can anyone help please, thanks

Hi @vacfan92,

To reset the particle count, your machine needs to be placed back on charge for at least 30 minutes, or remove the Click-in battery for 15 seconds before clicking back in.

Hope this helps!


Hi Vacfan92, 

I too have a v15 and your particle count will reset automatically during the next charging cycle. I was trying to figure it out on my first day as well. I placed it on the charging doc for a little while and voila? 


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