Wash G1 Error Unable to start | Dyson Community
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Wash G1 Error Unable to start

  • January 16, 2025
  • 1 reply
  • 135 views

When trying to start Dyson Wash G1, receiving the image on screen as if the handle needs to be lowered, and then it wont start, this problem was intermittent to start with, and now seems to be unable to start at all. Have done self cleaning / checked for any roller obstructions etc. and nothing clearing this issue.

Can anyone advise ? Thanks in advance!

Best answer by Jack

Hi ​@mcginnis_a,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum. 

To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet cleaner fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!
 

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2030 replies
  • Answer
  • January 17, 2025

Hi ​@mcginnis_a,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum. 

To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet cleaner fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!
 


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