How do I pair my Dyson OnTrac™ headphones with the MyDyson™ app and my device? | Dyson Community
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How do I pair my Dyson OnTrac™ headphones with the MyDyson™ app and my device?

How do I pair my Dyson OnTrac™ headphones with the MyDyson™ app and my device?
Jack
Dyson Community Manager
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  • Dyson Community Manager
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Turning on and pairing your Dyson OnTrac™ headphones

 

 

MyDyson™ app

 

MyDyson™ app

Pairing your headphones is easiest with the MyDyson™ app. An essential part of your experience, connecting to the MyDyson™app lets you control your Dyson OnTrac™ headphones – wherever you are.

If you haven’t already, download the app now for extra features and the latest updates.


Step1 - Connecting to the MyDyson™ app

  • To start the connection process, download the MyDyson™ app from the App Store or Google Play.
  • Open the app and follow the on-screen instructions to create a new account.
  • If you already have an account, select ‘Add machine’ and follow the instructions.

 

Step 2 - Press and hold the Power button

 

  • After two seconds, the LED light will turn white to show that your headphones are on.

 

Step 3 - Connect using Bluetooth® wireless technology*

 

 

  • Press and hold the Power button for five seconds. The LED will flash blue when in pairing mode. Before flashing blue, the LED will flash white and you will hear an off tone - continue holding the Power button through this.
  • Open Bluetooth® in your mobile device’s settings menu. Check that Bluetooth® is turned on and select ‘Audio OnTrac’ to connect to your headphones.
  • Your MyDyson™ app will alert you when pairing is complete.

 

FAQs

 

What can I connect the Dyson OnTrac™ headphones to?

Dyson OnTrac™ headphones use Bluetooth® technology for wireless connectivity across devices such as smartphones, tablets, laptops and smart TVs.

 

What Bluetooth® do they use? 

Dyson OnTrac™ headphones use Bluetooth® version 5.0. This includes Bluetooth® LE that connects to the MyDyson™ app and enables all the tracking and monitoring features, and Bluetooth® Classic for audio playback. 

 

What features are included in the MyDyson™ app? 

The MyDyson™ app can be used to control Equaliser settings, monitor real-time sound tracking, toggle through ANC modes (Isolation, Transparency, Off), troubleshoot, and get support.

You will also receive automatic software updates for your Dyson OnTrac™ headphones.

 

Learn more

 

*The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Dyson is under license.

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