Dyson Vis Nav 360 nnot leaving charging dock | Dyson Community
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Dyson Vis Nav 360 nnot leaving charging dock

  • December 22, 2023
  • 1 reply
  • 92 views

  • Rookie Member

Dyson Vis Nav 360 suddenly refuses to leave charging dock. Information given ‘preparing’ but then nothing but the timer runs as if cleaning.

Best answer by Anonymous

@GAC  Thanks for your post, have you updated to the latest software?
 

https://community.dyson.com/general-discussion-112/dyson-360-vis-nav-robot-vacuum-software-release-rb03pr-01-08-001-3325-2951?tid=2951&fid=112

See the above article-  If so, and the issue persists, you may want to do a software reset, you can find info about that here:

https://community.dyson.com/your-robot-vacuum-and-the-dyson-app-107/power-cycling-restarting-resetting-the-robot-522

 

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  • December 23, 2023

@GAC  Thanks for your post, have you updated to the latest software?
 

https://community.dyson.com/general-discussion-112/dyson-360-vis-nav-robot-vacuum-software-release-rb03pr-01-08-001-3325-2951?tid=2951&fid=112

See the above article-  If so, and the issue persists, you may want to do a software reset, you can find info about that here:

https://community.dyson.com/your-robot-vacuum-and-the-dyson-app-107/power-cycling-restarting-resetting-the-robot-522

 


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