Order a product in the 15th December the goods have never been received, a Royal Mail tracking number received and product was never sent.
I have received email cancellation today and stating no refund, even though Dyson have taken my money.
Tried email and calling the call centre, not there issue apparently, asked to speak to manager..can’t do that, can I speak to someone in the UK…can’t transfer call!!
awful service and thought better of Dyson
Is anyone else having an issue?
Best answer by Jack
Hi
I understand our UK Customer Care team have now been in touch to correct the issue with your order?
I’m glad we’ve been able to sort things out, but you’re welcome back here at the Dyson Community if you need further support or advice at any point!
Same here from Chicago... This is the worst (outsourced?) service ever... Still trying to reach PayPal to get a refund...
+13Hi
I understand our UK Customer Care team have now been in touch to correct the issue with your order?
I’m glad we’ve been able to sort things out, but you’re welcome back here at the Dyson Community if you need further support or advice at any point!
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