About 5 weeks ago I bought the Dyson from the German website dyson.de and when it arrived after a week it was broken or better to say it was kind of used. For 4 weeks now I have been waiting for them to send me an e-mail to make the change, I keep calling and they tell me that they can't do anything because they have a long delay. Today I sent it back and asked for my money, because the company does not take its customers seriously. Let's see how long it will take until I get my money back. I am really disappointed.
Solved
terrible return and customer service
Best answer by Jack
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
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+13Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
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