I have submitted requests via chat and email and not received a single response. In fact, the community post that I submitted on this same topic, 2 weeks ago has been deleted.
I bought a V12 Slim in August of 2023 and the charging station no longer works. Rather than get support from Dyson, I have not received ANY response via Chat, Email or the Community. How and why is this possible? I guess my next step is the Better Business Bureau. It’s a shame.
Hi
Hope to hear from you soon.
Hi Brandir,
I sent my email, as you instructed with all the valid details *4th* time of providing and going thru troubleshooting and then guess what? They just stopped responding and I haven’t received a response in over a week. WHO CAN HELP WITH MY PRODUCT WARRANTY?
Looks like someone’s community reply of my Customer Service issue (by replying to my community post) has been deleted. I have it in email. So strange everything that is going on at Dyson. I will never purchase another Dyson product.
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