I bought a Dyson supersonic at Best Buy for around $500, which outside of my car, was the biggest purchase of my life. I bought the Dyson because it was supposed to be the best.
I have babied this hair dryer as if it was a part of my family.
The warranty says it's for 2 years, and today, 2 years and 3 months later, the dryer just stopped working.
(Good job Dyson on timing it so that your products work just up until your warranty runs out, and then your customers need to buy another one - guaranteed recurring revenue stream!)
I have tried every possible troubleshooting suggestion. Still no power.
Why does such an expensive product suddenly break down right after the warranty ends??? Why is it made so poorly yet costs so much?
I am forever disappointed that something so simple - the power supply - just stops working in its tracks. No warning.
By the way, the dryer has been so well cared for (regular cleaning and maintenance of the filter, for example), it looks brand new.
My guess is this machine is made in China, and at $500, Dyson must be making a huge margin on it. I don't mind companies making money, but I do mind when they charge a huge amount of money for a supposedly high quality product, dupe us into thinking it's better than the entire competition, and worth more money, and then it breaks with regular use, 2 years from purchase.
For those of you considering such a large purchase for a hair dryer, I would recommend against buying a Dyson. My $25 Panasonic -- is 10 years old -- and I've never had a problem with it.
Signed ~ Truly disappointed
