I placed an order on September 3rd. Haven’t received my hairdryer till today which is October 5th. Two days ago my credit card was charged again for the same amount. I tried to get in touch with customer service and it’s been a nightmare! Nobody is able to tell me when my hairdryer will be shipped. I am wondering if they will charge my credit card every month now?
Hi
Thanks for getting in touch to let us know about this.
For support, please do reach out again to our Dyson Customer Care experts in your region. They’re best placed to check your records on our system and provide a status update. Here at the Dyson Community, we don’t have access to customer details and can’t intervene with individual order status requests.
So we can help resolve things as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Can you tell me why Dyson is ignoring its customers? When product is out of stock every other company would send an email to notify. Dyson doesn’t! This is outrageous!
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