Two and a half months ago I paid a total of $641 for my Dyson Airwrap™ multi-styler. Recently the machine started to drop the brush when I was drying my hair, it's like the brush is no longer working. I contacted support and they told me that they can only exchange it for a new one and they can't give me a refund because the 30 days have passed, as if I were already returning it because I tried it and didn't like it. I don't understand if the machine is so expensive and it broke, why should they accept an exchange, forcing me to pay for a machine that can break again. I am very upset with Dyson for tu is.
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.