when you guys going to send me my package

Question

On November 24 my husband bought a dyson airwrap for me and dyson hasn’t even shipped  In so frustrated it was a dream to me to get this and know is a nightmare . I don’t even know what else do since all the foments they have in Instagram is bad reviews about their customer service . They do not response phone calls WhatsApp  nothing can you give me my money back ???

Anonymous · Accepted Answer

Hi @Robelis, thanks for your post.We are sorry to hear that your order hasn’t arrived, as of yet. We do value your time and patience and wish to direct you to the right team towards a resolution. We do ask that you please reach out to our support team via phone, email, or by chat support for further assistance.Email Support- askdysonus@dyson.comPhone support-1-866-693-9766Our helpline hours:8:00am to 8:00pm CST Monday to Friday9:00am to 6:00pm CST Saturday

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