I gave up on your warranty service for my V11 and thru it away. Your customer service team really sucks in my case. You make a good product But you need to improve your customer relation skills
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Hi
Welcome to the Dyson Community - I’m sorry to hear about your experience. Obviously this isn’t the level of service we’d like to offer Dyson owners, and we can only apologise if we’ve let you down on this occasion.
If you no longer have your machine, there’s nothing further we can do to support here - however we will be happy to make sure your feedback is passed along to the right teams for you.
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