v7 vacuum no power when using motorised head | Dyson Community
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v7 vacuum no power when using motorised head

  • December 28, 2023
  • 1 reply
  • 213 views

The vacuum charges correctly and works with the small accessories but when fitted a motorised head,power as gone all together ,I’ve tried straight off the bin and still no power ,I’ve changed the bin with another and still the same (no power) .take main head off and power is back .I can’t see it being the main head as it’s happening with two different heads I have.

Best answer by Anonymous

Hi @Adehop,

Thanks for bringing this to our attention. Based on the issue you are experiencing with your Dyson, a new main body will be needed fully resolve your issue. 

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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1 reply

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  • Answer
  • December 29, 2023

Hi @Adehop,

Thanks for bringing this to our attention. Based on the issue you are experiencing with your Dyson, a new main body will be needed fully resolve your issue. 

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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