V15 new battery long charge time? | Dyson Community
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Jack
Dyson Community Manager
3 years ago
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V15 new battery long charge time?

  • December 8, 2023
  • 2 replies
  • 1413 views
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  • Simmo
  • Rookie Member
  • 1 reply

Our Dyson v15 appeared to have a battery issue (would not charge at all), so contacted Dyson and they arranged a repair.

Received it back yesterday. Plus had an email that stated :

Engineer notes: Problem: Pick up issues Cause: Battery damaged Action: Parts replaced and tested **Please fully charge before use**

I put it on to charge yesterday afternoon. It has now been well over 24hrs and the battery charge percentage indicator has only got to 75%

Is this normal?

Seems a very long time!

It is going up, which I guess is a good thing - but I fear this is an indication something is still amis...

 

Best answer by Simmo

So just to update with my findings. It did reach 100% after around 30 hrs - and worked fine. I had a feeling something wrong with the charger, so purchased a new one. With a new charger it charges at a much more acceptable and expected rate now. 

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2 replies

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  • Anonymous
  • 0 replies
  • December 9, 2023

@Simmo The normal battery charge time is about 4 hours. Try this: Let it run a full battery cycle. Then charge it again and see how it performs.

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    Simmo
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  • Simmo
  • Author
  • Rookie Member
  • 1 reply
  • Answer
  • December 12, 2023

So just to update with my findings. It did reach 100% after around 30 hrs - and worked fine. I had a feeling something wrong with the charger, so purchased a new one. With a new charger it charges at a much more acceptable and expected rate now. 

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