Buying a Hair Screw Tool for V12 Slim | Dyson Community
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Jack
Dyson Community Manager
3 years ago
Solved

Buying a Hair Screw Tool for V12 Slim

  • December 26, 2023
  • 2 replies
  • 180 views
H

I want to buy the hair screw tool for my V12 slim - coming off a V8, I know the accessories for that won’t fit the V12, but I don’t know if there’s a specific model for the V12 I have to buy. I had a look in Currys and tried fitting the display Screw tool on a V12 and it didn’t fit, but the Dyson website has it as one of the available tools.

Is there a specific part number or model I need?

Thanks

Best answer by Hakeem

I managed to find the correct page for the tool - part number 972213-02 is the one that fits the v12 slim. 

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2 replies

A
  • Anonymous
  • 0 replies
  • December 27, 2023

Hi @Hakeem . Thanks for bringing this to our attention. We do value your time and patience and wish to direct you to the right team towards a resolution. We do ask that you please reach out to our support team via phone or by chat support for further assistance. 

 

Phone support- 0800-298-0298

Our helpline hours:

  • 08:00 – 20:00 Monday to Friday 
  • 08:00 – 18:00 Saturday and Sunday
H
  • Hakeem
  • Author
  • Novice Member
  • 3 replies
  • Answer
  • December 30, 2023

I managed to find the correct page for the tool - part number 972213-02 is the one that fits the v12 slim. 

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