v15 detect says airways blocked on boost | Dyson Community
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v15 detect says airways blocked on boost

  • December 1, 2024
  • 1 reply
  • 266 views

I have checked and cleaned all the airways and the filter but it still says it has airways blocked whenever I try to use boost mode. Can you please help or tell me if I am missing something?

Best answer by Jack

Hi ​@pj2304,

Welcome to the Dyson Community! 

It sounds like your machine’s still detecting something restricting the airflow. To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V15 Detect™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2006 replies
  • Answer
  • December 11, 2024

Hi ​@pj2304,

Welcome to the Dyson Community! 

It sounds like your machine’s still detecting something restricting the airflow. To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V15 Detect™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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