Upright ball animal 3 - Low profile attachment | Dyson Community
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Jack
Dyson Community Manager
3 years ago
Solved

Upright ball animal 3 - Low profile attachment

  • January 14, 2023
  • 7 replies
  • 662 views
J

With the dyson animal ball 3 there is no attachment to clean under the bed etc. I phoned dyson to see if I could buy and use the ‘flat out head tool’ that originally comes with the multi floor option and they didn’t know and just said to purchase it and see, but it’s not showing as available now.
The ball animal 2 came with a low profile cleaning head. That’s what I’m after something low to get under the beds. But I don’t know what will fit or if there are any work arounds like 3rd party attachments or adapters.

thanks

 

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Best answer by Anonymous

Hey there @Jayne33 The flat out tool would be the attachment you would need. @CharlieBoy1 is correct that with the quick release attachment (red button) that it will work with your machine! Let us know if you have any other questions or concerns. 

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7 replies

A
  • Anonymous
  • 0 replies
  • January 14, 2023

Surprising, the staff don’t always know the parts that are compatible. You’ll get more help here for sure! Have you visited How to: Order spare parts and accessories | Dyson Community. The link takes you through to their accessory store.

Their Flat out head (912072-05) is only showing against their model with the Telescopic handle. I see that the tools across the Telescopic and Instant Release handles all have a red button catch, the same as the head. I’d guess you’d be fine to use this.

DavidTaylor
1 person likes this
  • DavidTaylor
    DavidTaylor
J
  • Jayne33
  • Author
  • Novice Member
  • 4 replies
  • January 14, 2023

Thanks @CharlieBoy1 for your reply! I will see if I can get my hands on a Flat out head then. 

DavidTaylor
1 person likes this
  • DavidTaylor
    DavidTaylor
A
  • Anonymous
  • 0 replies
  • Answer
  • January 15, 2023

Hey there @Jayne33 The flat out tool would be the attachment you would need. @CharlieBoy1 is correct that with the quick release attachment (red button) that it will work with your machine! Let us know if you have any other questions or concerns. 

Stuart
1 person likes this
  • Stuart
    Stuart
J
  • Jayne33
  • Author
  • Novice Member
  • 4 replies
  • January 15, 2023

Hi @Teanna.Cannon, that’s great, thanks!

E
1 person likes this
  • E
    Emma.S
J
  • Jayne33
  • Author
  • Novice Member
  • 4 replies
  • January 15, 2023

Does anyone know why all the other parts have options to buy or be notified when in stock but this part just says to contact?

 

E
1 person likes this
  • E
    Emma.S
E
Gold Level Contributor
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  • Emma.S
  • Gold Level Contributor
  • 65 replies
  • January 15, 2023

@Jayne33 This usually happened when they make a change to the part number. Switching from old stock to new. Probably why there isn’t an image either and why they ask people to contact.  

Emma.Speak
Stuart
1 person likes this
  • Stuart
    Stuart
J
  • Jayne33
  • Author
  • Novice Member
  • 4 replies
  • January 15, 2023

@Emma.S ok, thanks!

Stuart
E
2 people like this
  • Stuart
    Stuart
  • E
    Emma.S
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