Gen5Outsize gasket freyed | Dyson Community
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Gen5Outsize gasket freyed

  • May 6, 2024
  • 1 reply
  • 46 views

Am I the only one to have a new Gen5Outsize with the gasket seeming to be squished out of the vacuum itself? It's only like 2 months old!!!!

 

Best answer by Jack

Hi @leila.ralph,

Welcome to the Dyson Community, and thanks for letting us know about this. 

For support, you’ll need to speak with our Dyson Customer Care experts in your region. If a replacement part is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • Answer
  • May 7, 2024

Hi @leila.ralph,

Welcome to the Dyson Community, and thanks for letting us know about this. 

For support, you’ll need to speak with our Dyson Customer Care experts in your region. If a replacement part is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!


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