I have a upright stick but not sure which model. It looks like a V10. The serial number on the bottom is of no help as it identifies it as a DC49 which it most definitely is not. So, my question is if I buy a new hardfloor brush for say a v10 and mine machine happens to be say a V11. I assume so as the wand it attaches to is presumably standard?
(Moderation Edit - Tags Added)
Best answer by Anonymous
Alright
Short answer, yes.
Their tools are compatible/universal between all Dyson V8™, Cyclone V10™, Dyson V11™, V15 Detect™, Outsize™ and Gen5detect™ models. They call these ‘standard format tools’.
There a list and instruction on how to purchase these on this post - Dyson Cordless vacuums: Understanding the tools and accessories.
Jay.
Alright
Short answer, yes.
Their tools are compatible/universal between all Dyson V8™, Cyclone V10™, Dyson V11™, V15 Detect™, Outsize™ and Gen5detect™ models. They call these ‘standard format tools’.
There a list and instruction on how to purchase these on this post - Dyson Cordless vacuums: Understanding the tools and accessories.
Jay.
If you’re having trouble identifying the Dyson model you have, try this:
Thanks.
It seems I have a generation 3 and on the basis the tools are compatible/universal I can now order a new head.
I have tried to get the point answered by the Dyson support but they were completely and utterly useless. First they insisted that I had a DC49 based on the serial number on my stick cleaner despite me sending them a photo of it as they requested. Then they insisted I go through the fault finding steps and send a screen shot even thought I had told them the issue was a burnt out motor and now they have asked me to confirm the original order details which if I had that I would know what model I have received.
So, well done this community for a simple answer to my question and zero credit to Dyson itself.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
