Customer Service | Dyson Community
Skip to main content
Solved

Customer Service

  • April 3, 2025
  • 1 reply
  • 38 views

My experience is similar to a lot of others, terrible, but to further add insult to injury i have been advised to dump a perfectly viable part as Dyson cannot seem to issue a returns label despite several promises to issue a label and twice assuring me the problem had been escalated and would sorted. Finally they just issued a refund as told me to dump the perfect, but wrongly supplied part, which i might add was advised by Dyson as the correct part having identified my vacuum model number.

that is sad and not very “GREEN”

Best answer by aastha.27

Hi ​@Petej n,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.

View original
Did this article help you find an answer to your question?

1 reply

Aastha
Community Moderator
  • Dyson Community Moderator
  • 143 replies
  • Answer
  • April 3, 2025

Hi ​@Petej n,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings