Broken round brush | Dyson Community
Skip to main content
Solved

Broken round brush

  • March 1, 2024
  • 1 reply
  • 867 views

My dyson airwrap round brush has completely broken, I’m not sure how but it looks like a default as there is no sign of accidental breakage. Its only a year old. Do we have any sort of warranty for parts if its not our fault? Has anyone else has this issue? I can use the round brush at all because it comes away from the actual attachment. 

Best answer by Jack

Hi @JasmineTolton,

Welcome to the Dyson Community - I’m sorry to hear you’ve had an issue with your Dyson Airwrap™ multi-styler’s round brush.

If the round brush was included with your machine when you purchased it, it will be covered by the free 2-year Dyson warranty period.

So we can help resolve things as quickly as possible, please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

View original
Did this article help you find an answer to your question?
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

1 reply

Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 1969 replies
  • Answer
  • March 4, 2024

Hi @JasmineTolton,

Welcome to the Dyson Community - I’m sorry to hear you’ve had an issue with your Dyson Airwrap™ multi-styler’s round brush.

If the round brush was included with your machine when you purchased it, it will be covered by the free 2-year Dyson warranty period.

So we can help resolve things as quickly as possible, please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings