After months of speaking to customer service and steps taken regarding dyson v12 detect.they finally agreed to exchange my hoover.
I was away so missed the delivery and now dyson refuse to send another they only was to do a repair.
Rude staff talking of a script and literally put the phone down on u.never experienced such bad customer service in my life.does anyone have a ceo email address please?
Press office and social media should be made aware
Best answer by Jack
Hi
Welcome to the Dyson Community!
I understand this situation has now been resolved for you by the Dyson UK Customer Care team?
I’m glad we could help, but you’re welcome to reach out to the Dyson UK team directly if you need further advice or support.
+13Hi
Welcome to the Dyson Community!
I understand this situation has now been resolved for you by the Dyson UK Customer Care team?
I’m glad we could help, but you’re welcome to reach out to the Dyson UK team directly if you need further advice or support.
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