Our G1 Wash machine squeals as it goes across our tile floor…..almost like the rubber from the bottom tray is catching on the floor. This is our second machine with the issue. The first machine was returned as recommended by customer service. They told me they thought that was the issue also. I love this machine, but to be honest, the noise of using it is soooo annoying. Even our dog hides from the sound. Anyone else have this issue and is there a remedy?
Squealing G1 Wash machine - Rubber Tray rubbing on floor?
Best answer by Jack
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue - it’s not clear what could be causing this, so it isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet cleaner easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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