Has anyone had issues where they release the trigger of their vaccum and the device continues to run? I didn’t know if it was just me or if others had this oddity. Please advise.
(Moderator Edit - Tags Added)
Solved
V15 detect running without trigger press
Best answer by Stuart
Hi
Thanks for posting a question.
As this might not be something another one of our members has experienced, I thought it best I step in to help.
The most likely cause in my opinion is an internal error located to the handle (main body component). However, as our customer helpline have more precise diagnostics which can help troubleshoot this exact issue, they will be able to instruct on the cause and subsequent replacement parts needed to rectify this issue.
I’d therefore urge you to call the Dyson Helpline to speak with our experts directly. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select your local markets telephone number.
Thanks,
Stuart
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
Hi
Nope! I’ve not had this happen. Although I do have an earlier model! V10.
Could it be similar to this? Cordless V11 continues running when trigger released - Suggestions? | Dyson Community
Kirby!
1 person likes this
Have you tried Dyson online help? - https://www.dyson.co.uk/support/journey/troubleshooting/369372-01.
1 person likes this
I just did it again hold the trigger down then release still runs for 5-10 seconds give or take. No it’s not like the v11 and no the steps of troubleshooting never match up to my issue.
+13Hi
Thanks for posting a question.
As this might not be something another one of our members has experienced, I thought it best I step in to help.
The most likely cause in my opinion is an internal error located to the handle (main body component). However, as our customer helpline have more precise diagnostics which can help troubleshoot this exact issue, they will be able to instruct on the cause and subsequent replacement parts needed to rectify this issue.
I’d therefore urge you to call the Dyson Helpline to speak with our experts directly. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select your local markets telephone number.
Thanks,
Stuart
Stuart,
I just received this device 1/4 ago off a replacement from a warranty issue. I’m just honestly starting to be bothered by this now being the second device I’ve had issues with of this exact model. It was mailed to me as a brand new device but to have a struggle with this and the canister not opening correctly when I goto dump the dust/vaccumed mess. I am just having a lot of heartache around this dyson vaccum.
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.