i've recently had a problem with the brush rotor on the front of my vacuum cleaner
it stopped spinning so i checked the support pages and followed the instructions.
then i checked youtube for answers. i found a video of someone who had a broken white power cable in the side assembly of the device.
this is exactly the same place as my device. i followed the instructions and soldered the cable back together which worked.
here's the URL https://www.youtube.com/watch?v=iuS3EKAoUQE
i checked out the Dyson community and other people have posted problems with their front brush not spinning so it seems to be a common problem. e.g.
Help my DC25 brush bar isn't spinning - Any suggestions? | Dyson Community
DC 25 Upright vacuum - Brush Bar Not Spinning | Dyson Community
my problem is that the soldered connection has broken again.
i looked at the possibility of replacing the white cable but though i can access the connection in the side assembly hinge i cannot get to the connection in the front brush connector.
if there were some instructions of how to disassemble the front part then i could simply replace the white cable.
it seems crazy to throw the whole vacuum cleaner away just because of a simple cable.
i hope that Dyson have a sustainability ethos that might mean that they can help me and other is the same situation to fix their devices.
Best answer by Charliebrown
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