I am looking for this part everywhere and it seems to only be in stock in UK and I am in USA. I really do not want to take this apart. I feel like it’s an all day job and would rather by a replacement cyclone part. Part 967551-01. The fact I can’t get this part sucks because it leaves me with buying a new vacuum from another company. I have animals and the stick vacuums are not versatile enough.
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Best answer by Bob
Have you tried calling Dyson? They have two stock lines, online/web and store/retail - Others with a similar issue had success ordering on the telephone. If that fails, I’d look at another retailer for the part.
How to: Order spare parts and accessories | Dyson Community or google…
Have you tried calling Dyson? They have two stock lines, online/web and store/retail - Others with a similar issue had success ordering on the telephone. If that fails, I’d look at another retailer for the part.
How to: Order spare parts and accessories | Dyson Community or google…
All the parts are in the UK and I am in the USA. Shipping is the cost of the part which is an extra $100.
I called Dyson and it was a nightmare. They ordered it. I was charged. They sent a confirmation email with the wrong address so I called back to get that fixed. Then I was told I should a not been charged because they do not have the part. Nice… So now I have to get a refund.
Is there anywhere in the USA I can get this part? I have google searched and when I call places they don’t have it in stock. I have called so many vacuum repair places and they said they have not been able to get that part in for a LONG time. So my guess is it’s not really being produced anymore.
I do not want a used part from ebay that most likely has an odor.
Overall this is disappointing because the vacuum is only 3 years old and should still have parts available. However I will be in London in September so is there a shop I can just purchase this part and bring back?
I just contacted UK places and tried to order and items show up ‘OUT OF STOCK’ in the cart. So it must be a worldwide shortage.
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