sv04 surges

Hi ​@Jsavoie,

Welcome to the Dyson Community - we’re glad you’re so happy with your Dyson V6™ vacuum!

Check out the following article which will walk you through the key areas to check. It should be something that can easily be resolved without the need for further support:

• My Dyson cordless vacuum cleaner is pulsing/switching on and off/has a blockage light. What does this mean? CORDLESS VACUUM - COMMMON QUESTION

Hope this helps. Let us know how you get on!

Cleaned machine and still does it as soon as I either put prefilter in or close cannister door. 

Hi ​@Jsavoie,

Thanks for the update - in that case, the issue could lie with the filter itself.

To make sure we’re recommending the correct resolution, we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V6™ vacuum fully charged and easily to hand.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

Hi ​@Jsavoie,

Thanks for the update!

The bin inlet flap is designed to ensure debris can’t fall out of your machine’s bin when the vacuum is vertical, during storage or when being moved from place to place.

On occasion it’s possible for debris or residue to jam the bin inlet flap in an open or closed position, and it sounds like that’s what happened here.

Glad you’ve now been able to identify and resolve the issue!