Gen5 Detect Outsize Absolute USA to UK | Dyson Community
Skip to main content
Solved

Gen5 Detect Outsize Absolute USA to UK

  • January 11, 2024
  • 1 reply
  • 186 views

Hello,

 

Will the Gen5 Detect Outsize Absolute purchased in the USA work in the UK? Is it dual voltage and frequency?

thanks! 

Best answer by Jack

Hi @amanda.coniglio,

Thanks for the question. As a cordless machine, the Dyson Gen5outsize™ vacuum would work in the UK - you could order a replacement charger cord including the standard UK 3-pin plug.

But please keep in mind, we do advise against ordering a Dyson machine from one country for use in another. We don’t offer an international guarantee, and it would be very difficult for us to provide spare parts or servicing in the event of a breakdown as this machine has never been sold in the UK. This could mean having to return your machine to the US for repair at your own cost, if you ever happened to have an issue with it.

I hope this information helps!

View original
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

1 reply

Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2072 replies
  • Answer
  • January 12, 2024

Hi @amanda.coniglio,

Thanks for the question. As a cordless machine, the Dyson Gen5outsize™ vacuum would work in the UK - you could order a replacement charger cord including the standard UK 3-pin plug.

But please keep in mind, we do advise against ordering a Dyson machine from one country for use in another. We don’t offer an international guarantee, and it would be very difficult for us to provide spare parts or servicing in the event of a breakdown as this machine has never been sold in the UK. This could mean having to return your machine to the US for repair at your own cost, if you ever happened to have an issue with it.

I hope this information helps!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings