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Jack
Dyson Community Manager
3 years ago
Solved

Dyson Corrale in India / Overseas

  • November 13, 2024
  • 4 replies
  • 108 views
N
  • NehaK
  • Rookie Member
  • 2 replies

Hi,

I have been struggling to find answers to my questions and Dyson customer service has been of no use. Dyson really need to do something about this!

My Question: As per their website information Dyson corrale is universal voltage. I bought my device in USA and I want to use it in India. Has anyone any experience related to that? 

The dyson customer service said that they don’t recommend using the dyson corrale in other country but the website says it is universal voltage. I have been very confused! 

Best answer by Jack

Hi @NehaK,

Welcome to the Dyson Community!

The Dyson Corrale™ cordless straightener is engineered for travel, and styling on the go - it’s rated for universal use.

You can find out more about how to get your straightener ready for airline travel here: 

 

We can only apologise if the information given previously was incorrect. We’ll be happy to feed this back to the relevant teams for you.

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4 replies

Jack
Dyson Community Manager
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  • Jack
  • Dyson Community Manager
  • 2027 replies
  • Answer
  • November 13, 2024

Hi @NehaK,

Welcome to the Dyson Community!

The Dyson Corrale™ cordless straightener is engineered for travel, and styling on the go - it’s rated for universal use.

You can find out more about how to get your straightener ready for airline travel here: 

 

We can only apologise if the information given previously was incorrect. We’ll be happy to feed this back to the relevant teams for you.

Jack - Dyson Community Manager
N
  • NehaK
  • Author
  • Rookie Member
  • 2 replies
  • November 13, 2024

Thanks Jack. Excited to be a part of this community!

The customer care people said that they don’t recommend it, have you heard any issues related to that? I am doing my research before buying, in simple terms if on the website it says it has universal adapter then it should create no problem but customer care people are advising me otherwise. What do you think? 

Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Jack
  • Dyson Community Manager
  • 2027 replies
  • November 13, 2024

Hi @NehaK,

No problem at all, we’re glad to have you with us!

To be really clear, the Dyson Corrale™ straightener is specifically designed for travel and universal use, and there are no concerns around you using it abroad. It won’t affect the performance of your machine or the standing of your Dyson guarantee. 

I hope this helps!

Jack - Dyson Community Manager
N
  • NehaK
  • Author
  • Rookie Member
  • 2 replies
  • November 13, 2024

Thank you so much Jack. This definitely solves my confusion! 

Jack
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