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Jack
Dyson Community Manager
3 years ago
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Dyson cordless vacuums and wet cleaners

Dyson cordless vacuum cleaners and wet floor cleaners

1441 Posts
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Anonymous
posted in General discussion
Dyson V10 Pulsing - Solved

My new Dyson was delivered yesterday. After many faithful years of service, my DC59 finally gave up and went to vacuum heap. Not wanting to be without my trusted friend, I invested in the all singing and dancing V10 cyclone! It was a similar price I paid for the DC59 many many years ago. The new features swayed me, bigger bin, almost 3x the run time! Where could I go wrong. Delivery was straight forward and the delivery person was really friendly. Assembly was easy and I swapped out the wall mount within minutes. Not being able to vacuum for a few days, I went straight to the highest trafficked areas in my house. The hallway and stairs. Switching the tools/floor head was really easy, the addition of the red button was great. I knew exactly where to press. My old Dyson must have been struggling more than I knew, the bin on the new one was full after the first light once over. I switched power modes and away I went to tackle the rest of the house! After a few minutes of cleaning the mach

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ThefamilyNovice Member
asked in General discussion
Cordless vacuum - Broken Part - Feedback?

My wand on my large dyson always breaks with normal use how about yours is this a design flaw? (Edited by moderator – Moved to a new category, Title amended and Tags added)

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TimJonesRookie Member
asked in General discussion
Single-button power control coming to v15?

Hi, I’m currently deciding my purchase between the v12 Detect (2022) and the v15 detect. One of the major changes with the 2022 v12 was the introduction of the Single-button power control. Is there any plan to release an updated model of the v15 detect with the Single-button power control in the near future? Thanks,Tim (Edited by moderator – Tag added)

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popigoRookie Member
asked in Maintaining your Dyson cordless vacuum or wet cleaner
fluffy's head spin few seconds each time only, then stops. Help?

Could you please help me, where the problem with my fluffy head might be? It looks like both motors are working, but the one from the head works for a few seconds, then stops both motors for a second and doesn't start again… even if I keep the power button pressed. I have uploaded a short video as it is better to see than read the problem. https://www.youtube.com/watch?v=2k0jGE6Mq3U

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kvimzonNew Member
asked in General discussion
Brand new V15 won't charge at all

I just unpacked a brand new V15. When pluggin in the battery to charge the blue LED’s lid up to begin with, but after checking back a few minutes after they were not lid up anymore and there is no power on the battery. The wall plug is not the issue either, i’ve tested that. Could i have received a faulty battery? Is this common?

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DavidYMRookie Member
asked in General discussion
V10 broken plastic flange

Hello, we have a 3 year old V10 vacuum, which has developed a problem with a flange on the main body of the machine. The flange should prevent the collecting chamber from coming off completely when emptying. Because this flange is broken the whole chamber comes off. Dyson have replaced the chamber which had disintegrated, free of charge, but are charging us for a new body for the machine. Our previous Dyson lasted 15 years without requiring any new parts and was still going strong when we swapped it for this model. This one isn’t overused as we have a Miele vacuum cleaner as well, thus it doesn’t need emptying more than once a week. It is a bit surprising to find that something has given up after the mechanism has only been used approximately 150 times. There’s no real way for the average consumer to write to Dyson. We have managed to speak to one of their advisors, but as it is out of guarantee, the best that they could offer was a half price replacement part. Is this what commonly ha

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td47Novice Member
posted in Maintaining your Dyson cordless vacuum or wet cleaner
Useful Video about how to clean and maintain your V11 cordless vacuum

Another usefu video from Lords Electrical UK. How to Clean and Maintain the Dyson V11 Cordless Vacuum Cleaner: https://www.youtube.com/watch?v=DWmcA0APECU We own a V11 Absolute, and I found it very useful. There are some posts on other forums that mention sometimes the bin will not release for emptying. I beleive this can hapen occasionally on the V8, and V11, possibly others. The body seal will sometimes get stuck to the back end of the bin. The best way to deal with this is to rock the bin back and forth a bit whilst pulling forward, whilst holding the main body. Once it has moved a couple of millimetres away from the black body seal, the bin should then pull off OK to release the lid with the use of the red lever. Once pulled forward enough to empty, get the bin off as shown in the video, ensure all surfaces are free of dust, wipe the black seal on the main body with slightly damp microfibre cloth, then the inside of the bin, and the red seal. Ensure those are completely dry, then e

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td47Novice Member
posted in General discussion
Cordless vacuum battery life question - Battery Management System (BMS)

Hello, we have owned a V11 Absolute for a couple of years now, and it is very good.I keep it clean and well maintained. I have a rather technical question, regarding the “BMC” part of the machine. That is, an intelligent IC (chip) or set of chips that comprise the Battery Managment Controller, that handles and checks the charge and discharge rate, and checks the general state, or health of the battery “pack”, and attempts to keep the individual internal “cells” within the pack at a balanced voltage level (depending on the internal battery design). As my V11 is probably NOT yet old enough to have the battery pack near its End Of Life, my question is if any owners of older machines (e.g. V8 etc), have had to replace batteries after say 4 years or more use. The reason I am asking about an expected 4 year battery life, is the fact that SOME manufacturers use charge/dischage counters inside the BMC, that enforce a limit at a pre-defined count, that just stop the battery being used after tha

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DavidTaylor
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td47Novice Member
posted in Maintaining your Dyson cordless vacuum or wet cleaner
Useful video on how to clean your Dyson V15 cordless vacuum cleaner

This guy at Lords Electrical in the Uk has created some very useful videos on how to clean and maintain your Dyson Vacuum. Here is a good on voe the Dyson V15: https://www.youtube.com/watch?v=R-4xtZXcDNs (Edited by moderator – Tags added)

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DavidTaylor
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AndreyRookie Member
asked in General discussion
Dyson V12 Detect Slim™ vacuum's Fluffy Optic™ head - Illumination Switch

Hello, i have got v12 detect slim. But it seems strange to me, how the laser cleaner head looks like. There is no “on/off” switch in it. Is it ok? (Edited by moderator – Tags added)

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PurplePestNew Member
posted in General discussion
IDEA - Autumn leaves makes me wish my Dyson could go in reverse

While cleaning out my gutters and sweeping away the autumn leaves off my deck today, Dyson lightning struck me, what if my Dyson could spin the other way? Using its mighty Dyson engine to push out air instead of pulling everything in. Clearing out my deck and walkway is a task I imagine the reverse Dyson technology could accomplish. And it would be great to have one less specialty tool (leaf blower) in the house. Okay, enough day dreaming, carry on.

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DavoNovice Member
posted in General discussion
GLS Delivery - Americas

Has anyone heard of GLS? My order was suppose to be delivered 6 days ago but they keep delaying it. Sad because the drive to Ontario from Phoenix is only 4 hours. Not sure I would order again knowing this how it would be delivered. (Edited by moderator – Tag added and Title amended)

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Stuart
Dyson Community Manager
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scart57Rookie Member
asked in General discussion
Cordless - Power Issue

My wonderful DC35 Dyson keeps cutting out. I've followed all the advice and it still does it. I've noticed, as have others, that the battery connection is not totally secure and moves around a wee bit. Could this be the problem? (Edited by moderator – Tag added)

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SusieQNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Help. My Cordless vacuum isn't charging

I have had my DC59 for many years now. Recently it only works for a few mins. if that. The blue light flashes, like it did yesterday, and I charged it overnight. I pulled the trigger this morning and an orange light came on and went off immediately followed by the blue flashing light. I’m not sure whether I need to purchase another battery or if there is something else wrong with the product. Also the MAX button used to show a blue light when depressed, now it doesn’t show a light at all. I’m hoping you can help. SusieQ (Edited by moderator – Tags added)

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ZulradiNew Member
posted in General discussion
v11 absolute+ motor stopped working

Very disappointed with my V11 absolute+. Bought in 2020 and the motor stopped working after the warranty expired. Called the technical support and was told to replace the motor for $218. I had the same motor problem before with my V6 fluffy. This is just ridiculous. (Edited by moderator – Tag added)

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DavidTaylor
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Gold Level Contributor
GraceWoodGold Level Contributor
asked in Using your Dyson cordless vacuum or wet cleaner
V6 - Can I use it without the filter?

Hi. My mother brought a V6 from the local Carboot. I’ve had to buy a new filter, as it didn’t come with one. I wanted to know if we could use it without the filter? I’ve told my mother that she shouldn’t. Knowing her she will be cleaning out the Caravan with it tonight.

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Gold Level Contributor

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