Using your cordless vacuum or wet cleaner| Dyson cordless vacuums and wet cleaners | Dyson Community | Dyson Community
Skip to main content

Using your Dyson cordless vacuum or wet cleaner

Getting the best out of your Dyson cordless vacuum or wet cleaner.

  • 130 Posts
  • 368 Replies
130 Posts
S
Shark007Novice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson V11 (SV16 Outsize) Vacuum Cleaner Main Body & Cyclone replacement

Hi All,I’m trying to buy a replacement  Dyson V11 (SV16 Outsize) Vacuum Cleaner Main Body & Cyclone after dropping our original one.I’ve checked on all the UK sites (I think I have) who supply Dyson spare parts and everyone is showing “out of stock”.Does anyone have any advice please - broken hoover with 2 kids and a dog is never good! J

10
S
1 year ago
F
fastlanejaneNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
V10 Animal - brand new battery is HOT! Ideas?

So I received my V10 for Christmas in 2022. Just needed to replace the battery - but it’s HOT! The handle is hot! The base of the battery is hot! Just about 10 minutes of use on the freshly charged, and impeccably clean unit. Filters have been awaiting the new battery delivery.Was a little shocked so I grabbed my meat thermometer and it’s a great thermometer and the external temp was over 120 degrees.  anyone else have this happen? 

11
F
1 year ago
M
MarcoRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Help - Can someone identify the part I need please? (picture Included)

This “hair/velcro grip strip” fell off fairly early when i was using the hoover. I want to get some replacements as I think it did pick up hairs fairly well.  Can someone advise what part, where, i’m looking to get these. The “plush strips” seem to bring up so many different version, variety, materials and I can’t seem to find the exact thing i’m looking for.  

4
A
1 year ago
R
robNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
3-month old Cordless V10 stops every 10 seconds or so - Suggestions?

Our V10 stops every 10 seconds or so for the 1st few minutes we use it. So we need to repeatedly release then re-press the trigger.The battery is fully charged, it's not full and the filter is clean.Any ideas?

7
R
1 year ago
V
vacfan92New Member
asked in Using your Dyson cordless vacuum or wet cleaner
V15 particle count - How do I reset it?

Recently bought  a V15 detect Absolute gold,  I want to reset the particle count, some say it is re-set when battery is off or after charging, however that does not work with mine. can anyone help please, thanks

2
Leia81
1 year ago
N
Nemo2000Novice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Soft Roller Head - V8 compatible. Help please...

I want to buy a Soft Roller Head to fit my existing V8 Animal.I can find at least three models listed 966489-01, 966489-04, 966489-15 which all look the same, but are sold at different prices. Do they all fit a V8, or if not which one do I need please? I find the ‘compatability’ information on the website site very confusing !

2
A
1 year ago
M
Mo_004Novice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson gen5 accessories - Is there an upright dock?

I have a dyson gen5 and I was wondering if there is any charging docks available in the uk or if there would be one coming soon?

10
A
1 year ago
S
Steve93Rookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Need battery replacement for dyson V10 CYCLONE ABSOLUTE

is the battery for  V10 CYCLONE ABSOLUTE under warranty? (Moderation Edit - Tags Added)

3
S
1 year ago
P
paul151084Novice Member
asked in Using your Dyson cordless vacuum or wet cleaner
How to set up V15 Detect (Built-in dusting and cervice tool)

Hopefully a very simple query but I am having issues setting up my new V15 hoover.  The wand doesn’t seem to attach to the machine because of a clear but of plastic. Dyson told me there was a part missing so send out a new hoover. This is exactly the same. Getting a response from the Dyson email or WhatsApp is terrible so trying here. Am I missing something? Any help appreciated.   

7
A
1 year ago
S
Swiss_1985New Member
posted in Using your Dyson cordless vacuum or wet cleaner
Makita Battery adaptation for a cordless Dyson V10

Hello everyone, I saw on a video that the Batteries of the brand makita improve the performance of a cordless vacuum cleaner of the brand Dyson.I have, so. performed a search for a V10 Motorhead but, to date. without success. Would you know on which website I could find one?In addition, I would like to know which Makita battery is compatible with my device while guaranteeing a good autonomy and if it is possible to recharge it with the original transformer or I have to buy a Makita charger.

2
J
Bronze Level Contributor
1 year ago
G
garyc22New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Digital Motorbar Head (carpet head) Keeps Stopping?

I have a V15 Absolute and despite all efforts, on anything other than Eco mode, the digital motorbar head (carpet head) keeps tripping and stopping. Dyson have replaced it and the new head lasts a bit longer before giving up, but I would expect the head to be keep running on any pile of carpet (have also tried changing between - 0 and +) which makes no difference. Can anyone shed any light on what the issue may be? My experience of customer service wasn't the best, and I fear they'll just keep changing the head without getting to the bottom of the matter.

1
A
1 year ago
H
HicksyNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V10 - No power issue - help please!

I have a V10 that stopped working, cleaned top filter, emptied tube, charged it all to no avail, it just stoppecwhen you press the trigger 3 blue lights appear for a second then offany suggestions 

2
A
1 year ago
N
nearyryanRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Gen5detect - Issues with Fluffy Optic Head and Digital Motorbar Head

Hi. I have just bought my first Dyson, the Gen5 Detect. I am having a couple of issues with two of the heads.Firstly, when using the fluffy optic head, the beam of light keeps going off sporadically and the head stops spinning at the same point. Sometimes it will run fine for a few minutes, other times a few seconds. I have to turn the machine off and on again for it to work again and then it may just stop shining the light and the head stop spinning a few seconds later.Secondly, a similar issue with the Motorbar head. When vacuuming carpet the head sporadically stops spinning. Again, it may work fine for a few minutes or a few seconds and also needs turning on and off again to work properly again.I have read that hair may be tangled in the heads to make them stop spinning but this has happened since I pulled the machine out of the box 2 days ago. On the very first clean the fluffy head stopped spinning and the light went off after 10 seconds so it isn’t an issue with anything being ta

5
DavidTaylor
1 year ago
A
ARDARookie Member
posted in Using your Dyson cordless vacuum or wet cleaner
Design suggestion for cordless vacuums

Hi Stuart,We have purchased a model V10 absolute + last week. As far as, I have observed my daughter at 9 years old has trouble to use the cleaner since the tube connecting the engine part and head is at fixed length. If the length could be adjustable for the short users it could be easier to use for long time.How much horizontal you hold the engine part the vertical load increases and and arms and shoulders get tired in a short time.Is it possible to advice my recommendation to take into consideration.Regards,Arda 

5
Stuart
Dyson Community Manager
1 year ago
S
ShonaMNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Is there a stick vac (V6) Brush Head?

Hi,I have the V6 and would love a slightly smaller brush head for using on my stairs, I’ve not found one and wondered if anyone has? (Moderation Edit - Tags Added)

2
A
1 year ago
P
PatsyNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V11 - Trigger Switch Issue

I’ve had my V11 absolute over 3 years and so it’s no longer under guarantee, the switch has decided to give up. I have done my searches and found this is a very common problem and Dyson wants to charge me £55 for a new switch which I think is disgraceful as it’s no fault of mine but their merchandise.

2
A
1 year ago
P
PhilipCSwiftNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Has anyone else ever ordered a main body and cyclone for a V10 (part 969596-06)?

I just rang Dyson customer support and asked about buying a spare part replacement main body and cylone for £60. You can see them online at https://www.dyson.co.uk/support/journey/spare-details.969596-06.226364-01It shows purple tubes, cost is £60 and delivery is free on orders over £35. Warranty for 1 year.When i rang them they said they had one but it was grey tubes would cost £75 as the purple ones were out of stock. I said I only wanted to pay a max’ of £60. I said I would wait and he said OK but then, said I could maybe find one from a 3rd party!Call centre numpty or just over helpful?

5
A
1 year ago
T
TmouseNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Gen5 Detect Tool Compatibility List

Hey Fellow Dyson users!I recently bought myself a Dyson Gen5Detect and wanted to know what tools are compatible or not.Living in France means the french version seems a little bit out of date and doesn’t list any tool as compatible with the new (for us) Gen5.It’s my understanding from the google-fu that most of the v15 stuff will/should work.I’ve also noticed the uk site/usa site does list certain tools as compatibleThe tools in question would beScratch-free dusting brush Extension hose and the pet kitThanks in advance.

2
T
1 year ago
I
iceman958New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Dyson Gen5 - Which Brush head can I use for deep pile carpets?

Hi all I have recently purchased a GEN5Detect absolute can anyone please tell what type of head I need for deep pile carpets. TIA

2
A
1 year ago
S
Gold Level Contributor
samwiseGold Level Contributor
asked in Using your Dyson cordless vacuum or wet cleaner
Stick Vac home setup (Image request)

My new v15 detect just arrived. I’m torn between installing the dock or just having it free standing. The utility room has plenty of space for it in either case. Other than charging the vac, is there any benefit from installing the dock? Has anyone got any pictures of how the Dyson looks on the wall? Thanks. 

3
A
1 year ago
C
Clean freakNew Member
asked in Using your Dyson cordless vacuum or wet cleaner
The light pipe crevice tool - Not working with my vacuum cleaner

Tried using tool and it didn't light up.  Does it have to be charged? (Moderation Edit - Tags Added/Title Updated)

2
A
1 year ago
L
LoulouRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless v6 animal - Battery life help

Hi I have a dyson v6 animal I have recently replaced the battery as it wasn't lasting very long when using it for a quick clean, it seems OK now last abit longer but when I charge it up it stays on a solid blue light until it charges then go off is this normal as I have been reading that it should flash on and off until it charged thanks x

2
L
1 year ago
G
gregevans234New Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V7 filter; Cleaning message - Reappearing, any suggestions?

Despite cleaning the filter on the cordless V7 by washing and then drying for over 24 hours, after only one use the message reappears to clean the filter. (Moderation Edit - Tags Added/ Title Updated) 

1
A
1 year ago
A
ahmed_aliNovice Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless v15 - Trigger stays on for few seconds after release

https://youtu.be/d0t2cwDpSNwhey dyson fans I've just bought v15 absolute plus and it's amazing vacuum and all but sometimes not every time but happens many times i think, the vacuum stays on for few seconds when i leave my trigger and then shuts off that sometimes i feel scared and just detach battery at I'm afraid it might gets ruined our something....... so what is the issue here and is there ap precaution that i need to be following?......i leave on the charging stand most time so please let me know so i can follow the right way as it's still brand new and i love it😍👍👌edit: now i think it happens everytime🤔

12
A
1 year ago
A
AnnigRookie Member
asked in Using your Dyson cordless vacuum or wet cleaner
Cordless V11 - Trigger Hard to Press

I bought a v11 cordless vac today- disappointed that I have to depress the trigger whilst USING it. I have arthritis and my hands hurt to keep the trigger depressed. Is there a way for the on trigger switch to stay down? If not I think it’s a huge design fault - sad I’m going to struggle to use it. Paid lots of money for something I didn’t realise would cause me pain!  

3
A
1 year ago
Terms & ConditionsCookie settings