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BlahnerNew Member

General discussion

airwrap doesnt work after only a few uses. the warranty is over. how do you fix it. it was very expensive and this was a christmas gift for daughter

Airwrap doesnt work after only a few uses. It was expensive. Warranty is over. How to fix? It was over $500

1 hour ago

StruaneNew Member

General discussion

email address

Hi is there an email address- i have just had an unsatisfactory call with an agent and need to email someone in dyson please.

200

5 hours ago

ThejakeletNovice Member

General discussion

Dyson Spare Parts? The Frankenstein Gen 5 lives on

Good afternoon to the community, Hopefully someone has some real answers here as this seems to be a recurring story over various platforms including a Dyson AMA on Reddit. Four months ago the digital brush bar on our Gen5 Detect gave up, just no warning just stopped dead, upon speaking to customer service we were told there was a digital brushbar in stock that matched our colour scheme, the blue and gold variant. This wasn't the case, and on the day the order was due to come to us, we had an email stating it'd been cancelled, after then putting a post on the community here a lady from the escalation team got in touch and told me that they could send me a different colour scheme and that no timescale could really be given, maybe six weeks or if you believe customer service they'll tell you two! So here we are, four months later, with "notify me" applied for both my partner and I's emails and absolutely nothing, were stuck with a grey brushbar that looks ridiculously out of place, is the

6 hours ago

kathyopcnRookie Member

Ask the Community

dyson BP04 graph

My new BP04 graph is always red amber yellow and green. It’s in auto mode high fan.

296

7 hours ago

alexandraroosNew Member

Ask the Community

Scratches on my new Dyson Supersonic Nural™

Is it common to have very visible scratches on the plastic part even on a new Dyson Supersonic Nural™? It is my first ever Dyson hairdryer and kinda saddens and disappoints me that for the amount that it costs to have scratches before use.I understand that in use it may happen but that in a brand new one..

191

9 hours ago

Victoria658Rookie Member

Ask the Community

v15 submarine complete lousy floor washing

I’ve just used my new ( bought a few weeks ago) but waited to use on my brand new vinyl floor. The clean is dreadful, streaky, cannot remove dog paw prints, light dust. My home isn’t huge and I bought the machine specifically so I didn’t have to do my floors twice, once with vacuum and once with a mop. Any ideas what I am doing wrong? If the clean continues to be this dreadful, it’s going back to Dyson.

212

9 hours ago

R AllardiceRookie Member

Ask the Community

V15 detect absolute SV22

Can I purchase a replacement purple gasket and a SV22 Floor Dock.

10 hours ago

afdat12New Member

Tips and tricks

How to dry out the Dyson AM10 Humidifier

How do I dry out the Dyson AM10 Humidifier tank? I have let it sit for over a week and drops of water remaining on the inside surface of the transparent water tank. Thank you

192

10 hours ago

kpkeatingNew Member

General discussion

DC41 Corded Vacuum - Voltage Range?

Hi, I have a DC41 here in California and I’m wondering if it’s compatible with the EU/UK voltage range? Thanks.

111

10 hours ago

Swickham1502Bronze Level Contributor

General discussion

scheduled clean could not be started

My vis nav 360 seems to be very high maintenance. It has stopped following the schedule I have set without some form of intervention. It is constantly in sleep mode and doesn't seem to want to wake up for scheduled cleans. Due to the length of time it takes to do a full clean I have multiple schedules set so that it cleans a couple of zones at a time.Until the most recent firmware update it was starting its first 2 zone clean at 5.45am. Since then it seems to have started to ignore that schedule. It was scheduled to start again at 7am. I woke it up (by pulling-out from the dock and pushing back) a couple of minutes before the start time and it was able to start. I did the same for the afternoon 2 zone clean but this time it was a little earlier and unfortunately it went back to sleep before starting. I am getting the 10mins to start notification on my phone for every scheduled clean, then an unable to start notification a couple of mins after the start time. I am cleaning optics when r

29314

14 hours ago

BlahnerNew Member

General discussion

airwrap doesnt work after only a few uses. the warranty is over. how do you fix it. it was very expensive and this was a christmas gift for daughter

Airwrap doesnt work after only a few uses. It was expensive. Warranty is over. How to fix? It was over $500

1 hour ago

StruaneNew Member

General discussion

email address

Hi is there an email address- i have just had an unsatisfactory call with an agent and need to email someone in dyson please.

200

5 hours ago

kathyopcnRookie Member

Ask the Community

dyson BP04 graph

My new BP04 graph is always red amber yellow and green. It’s in auto mode high fan.

296

7 hours ago

alexandraroosNew Member

Ask the Community

Scratches on my new Dyson Supersonic Nural™

191

9 hours ago

Victoria658Rookie Member

Ask the Community

v15 submarine complete lousy floor washing

212

9 hours ago

R AllardiceRookie Member

Ask the Community

V15 detect absolute SV22

Can I purchase a replacement purple gasket and a SV22 Floor Dock.

10 hours ago

afdat12New Member

Tips and tricks

How to dry out the Dyson AM10 Humidifier

How do I dry out the Dyson AM10 Humidifier tank? I have let it sit for over a week and drops of water remaining on the inside surface of the transparent water tank. Thank you

192

10 hours ago

kpkeatingNew Member

General discussion

DC41 Corded Vacuum - Voltage Range?

Hi, I have a DC41 here in California and I’m wondering if it’s compatible with the EU/UK voltage range? Thanks.

111

10 hours ago

Rodger123New Member

Ask the Community

Cyclone V10 cuts out on power 1 & 2, but Max OK

HiOur 5 year old V10 has just started cutting out on power settings 1 & 2. it’s fully charged, has a clean filter and no blockages. All 3 blue lights show, no red lights or blockage alerts. Press the trigger, pulses once, all lights go out - and yet it works OK on Max. I can’t see and answer to this in any previous topics:Help!Thanks

1 day ago

Luana26New Member

General discussion

Dyson Airwrap Jasper Plum

I was wondering if the Dyson Airwrap in Jasper Plum will be available in Malta. There is only 1 official retailer here (The Atrium). I will be in London soon and am wondering if it would be best to buy it from there. Is the voltage the same?

100

1 day ago

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